The understandable city: making urban rules easier to navigate
What is this challenge about?
Revisit a complex urban rule or process from a resident’s perspective. Journey maps, visual guides and plain language can reduce uncertainty. Link information to official sources and distinguish guidance from legal review or an authority’s decision.
From observation to a proposal
Start with a real situation in your neighbourhood or daily journey. Describe who experiences the problem, how your proposal would help, and who needs to be involved in making it happen.
Understand the need
Where does it happen, and who is affected? Listen to the people involved.
Start small and clearly
Outline a small pilot with clear resources, partners and a timeframe.
Make the impact measurable
How will you know the experience has improved? Define a measure and a way to gather feedback.
YOUR IDEA STARTS HERE
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